Reservations can only be made through the Muratomo Udon website only.
Same-Day Reservations:
Same-day reservations are subject to availability. Please select “Inquiry only” on the website to inquire about availability. We cannot guarantee availability due to walk-in customers volume.
If you do not receive a confirmation from us, please call us directly to confirm.
Reservation Confirmation:
A reservation is confirmed only upon receipt of a confirmation call or SMS.
We recommend confirming your reservation 24 hours in advance.
Parking availability upon your arrival is not guaranteed. We strongly recommend arriving early to secure a parking spot.
Reservation Fee:
A non-refundable reservation fee of 300 pesos is required to secure your table.
The reservation fee is consumable but not refundable.
Cancellation Policy:
Cancellations of reservations are not refundable.
We kindly ask for at least 24 hours’ notice for cancellations or changes to your reservation.
We encourage you to arrive at least 10 minutes before your reservation time. If you haven’t arrived within 15 minutes upon your reserved time, even if we’ve received a SMS, call or chat advisory from you, we will disregard it and give the reservation to the next walk-in person.
Changes to Reservation:
Any changes to your reservation, including adjustments to the number of guests, should be communicated to us as soon as possible.